Founded in 1985, Basware is a leading provider of network accounts payable (AP) automation solutions, offering a comprehensive suite of tools and expertise to streamline invoice processing for more than 800 businesses worldwide. With a vision to bring true automation to the CFO office, the Finland-based company’s AP automation and e-invoice open network platform helps customers achieve new levels of efficiency, while reducing risk.
To enable sustainable growth, Basware was looking to optimize its customer onboarding process using generative AI. The company chose to work with Rackspace and AWS to transform this process.
This case study explores the challenges Basware faced, and how it has substantially increased efficiency and accuracy with generative AI.
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