Citizens today have access to more information than ever before. Parents and students seeking answers to education-related questions, job seekers with employment queries, expats exploring opportunities when settling in a new country, patients exploring healthcare issues – all can find a massive trove of data at the touch of a keyboard.
Yet, that’s not always advantageous. The struggle to discover, absorb, and understand information from multiple websites and sources can hamstring decision-making. HCLTech, in collaboration with AWS, is addressing this problem with a generative AI solution that significantly enhances the citizen experience and helps public-sector institutions, governments, and agencies improve their operations and drive innovation efforts.
This white paper describes how generative AI capabilities and solutions are helping individuals overcome information overload, while improving public-sector engagement.
Download the white paper.
